Compliance Timeline: Designated public sector organizations and large organizations for their internet websites shall meet the requirements of this section in accordance with the following schedule:

  1. By January 1, 2014, new internet websites and web content on those sites must conform with WCAG 2.0 Level A.
  2. By January 1, 2021, all internet websites and web content must conform with WCAG 2.0 Level AA, other than, success criteria 1.2.4 Captions (Live), and success criteria 1.2.5 Audio Descriptions (Pre-recorded).

What is WCAG 2.0?:

Web Content Accessibility Guidelines (WCAG) 2.0 covers a wide range of recommendations for making Web content more accessible. Following these guidelines will make content accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations of these. Following these guidelines will also often make your Web content more usable to users in general.
excerpt from the WCAG website

There are three levels of success criteria. The minimal level of accessibility is Level A followed by Level AA and finally the maximum of accessibility is Level AAA.

The Standard States:

(2) Designated public sector organizations and large organizations shall make their internet websites and web content conform with the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0, initially at Level A and increasing to Level AA, and shall do so in accordance with the schedule set out in this section.

Certain exceptions are stated in the IASR, as follows:

(5) Except where meeting the requirement is not practicable, this section applies,

  1. to websites and web content, including web-based applications, that an organization controls directly or through a contractual relationship that allows for modification of the product; and
  2. to web content published on a website after January 1, 2012. O. Reg. 191/11, s. 14 (5)

(6) In determining whether meeting the requirements of this section is not practicable, organizations referenced in subsections (1) and (2) may consider, among other things,

  1. the availability of commercial software or tools or both; and
  2. significant impact on an implementation timeline that is planned or initiated before January 1, 2012. O. Reg. 191/11, s. 14 (6).